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Here at M2 Studios, we are so grateful for our customers and your patronage. We work diligently to source the highest quality materials so we can make the best products possible. All of our products are custom made and as such, all sales are final. We will gladly accept the return of products that are defective due to defects in parts and/or workmanship under normal use and proper maintenance upon return receipt and complete product inspection. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. This warranty does not include charges connected with shipping, freight, custom fees, or duties to ship product.